Q: Can we provide OEM/ODM service?

A: Yes.

Q: What certifications are available for the product?

A: ISO9001,ISO14001.

Q: What is the method of quotation?

A: FOB and CIF.

Q: What forms of payment are accepted?

A: T/T.

Q: How long does it take to ship after payment?

A: 2-4 weeks, depending on the situations.

Q: What logistics companies do you work with?

A: Fedex,DHL,UPS,TNT,SF.

Q: How long does it take to ship to the US/Europe?

A: 7-10days.

Q: How long is the production cycle?

A: 2-4 weeks, depending on the situations.

Q: What if there is a quality problem with the goods received?

A: Contact business Personnel.

Q: Is there a warranty policy?

A: One-year warranty.